Frequently asked questions
If after going through our list of frequently asked questions you are needing assistance, please do not hesitate to give us a call on 0207 299 9546 during opening hours of Mon-Fri 8.30am-5.30pm.
Who can use a donor from The London Egg Bank?
In order to use eggs from The London Egg Bank you must be having treatment with one of our fertility partners - The London Women's Clinic or the Bridge Centre. If you are not yet a patient, please contact The London Women's Clinic London, The London Women's Clinic Wales or The Bridge Fertility Centre to book your initial consultation.
How do I use the catalogue to select a donor?
Once you have a treatment plan in place and have registered with our partner clinic, you will need to register your details on our catalogue. To do so please follow the following steps:
Step 1: Select "Register" on the top right hand corner of the website
Step 2: Please complete the registration form by filling in your personal details
Step 3: Select "Register" at the bottom of the registration form
Step 4: Once the matching coordinator receives your online registration request, you will receive an email confirming registration as well as your account login details. You should receive a response within 24 hours of registering if a weekday or by the next working day if on a weekend.
Step 5: Once you have received your login details, you are free to using our complete services and select a donor for your treatment.
Please note that if you are not registered with our partner clinic, we will not be able to process your login request. Only patients that have had an initial consultation at our partner clinics can take advantage of our full online catalogue services.
You can select the attributes of your donor through our interactive catalogue. You will be able to filter available donors based on their hair, eye and skin colour, as well as their education level and hobbies.
The choice is yours. You are in control.
Will I be the legal parent of resulting children?
Yes, you will be responsible for any child born following the treatment cycle. The donor relinquishes all legal rights and claims over any offspring that may result from the donation, along with all duties towards the child.
What if the donor changes her mind?
In accordance with the Human Fertilisation and Embryology Authority (HFEA) Act 1990, the egg donor may withdraw or vary her consent prior to the time the egg or embryo containing her egg is used in treatment. She can also withdraw consent to the use of any embryos created with the eggs that remain in storage after the donation cycle, but she cannot withdraw consent for eggs that have been used in your cycle.
In the unlikely case that your chosen donor changes her mind, please do not worry as we will ensure that you are matched with an alternative donor of your choice at no extra cost to you.
What information do you collect from the donor?
The egg donor will need to provide all of her identifying information - including date of birth, address and passport number - which will be passed on to our regulator the Human Fertilisation and Embryology Authority (HFEA). We will also take details of the donor’s medical history along with that of her family. This is to ensure that she meets the criteria for the programme. She will also be asked to complete a similar medical history checklist with her GP to review her immediate family medical history and her individual medical history.
Are egg donors paid?
Egg donors are not paid but can claim up to £750 in expenses - for example, for travel costs or childcare.
How many cycles can an egg donor participate in?
An egg donor can create up to 10 families with their donations. There is no limit to the number of cycles they can participate in and no limit to the number of children created within those 10 family units.